Privacy Policy

Last updated: 26/10/2026

Who we are

AVS Car Parts is the trading name of Mr Andrew Ensom. I’m responsible for how your personal information is used.

You can contact me about privacy matters at or write to me at: AVS, 7 Station Yard, Swaffham, Norfolk, PE37 7JE.

In this policy, “we”, “us” and “our” mean this business.

What information we collect

When you place an order, we collect information such as your name, billing and delivery address, email address, telephone number, order details and payment status.

If you contact us, we’ll use the information you provide to respond.

Our website and service providers may also collect technical information needed to operate and protect the website, such as information about your browser or device.

How we use your information

We use your information to:

• process, dispatch and deliver your order;
• contact you about your order or an enquiry;
• keep the records required for accounting and other legal obligations; and
• operate, maintain and protect our website and business.

We use your information because it is needed to fulfil your order, meet legal requirements or run our business.

Where consent is required—for example, for non-essential cookies—we’ll ask for it.

We do not send marketing emails.

Who we share it with

We share only the information needed with service providers that help us run our business, such as:

• payment providers, to process your payment;
• couriers, to deliver your order and provide delivery updates; and
• our website, hosting and IT providers, to operate and support the site.

We may also share information where the law requires it.

We do not sell your personal information.

Payments

Payments are processed by either PayPal or TakePayments. We do not store your full card details for future transactions.

Cookies

Our website uses cookies needed for features such as keeping your basket working or remembering that you’re logged in.

Cookies can store information about how you use the site, and some cookie identifiers may count as personal information.

Our website does not use analytics, advertising or other non-essential cookies.

Blocking essential cookies may prevent some parts of the site, such as the basket or checkout, from working properly.

How long we keep information

We keep personal information only for as long as needed for the purposes described above.

We keep order and financial records for the periods required by law. We then securely delete or anonymise information where appropriate.

Keeping information safe

We take reasonable steps to protect personal information.

We use HTTPS to protect information sent between your browser and our website.

Our website’s TLS certificate is issued by Let’s Encrypt and uses an RSA 2048-bit public key with SHA-256 signing.

This helps protect data while it is being transmitted, but no method of transmission or storage is completely secure.

Your rights

Depending on the circumstances, you can ask us to:

• provide a copy of your personal information;
• correct inaccurate information;
• delete or restrict the use of information; or
• stop using information where you have the right to object.

If we rely on your consent, you can withdraw it. Some information may need to be kept where we have a legal obligation or another valid reason to do so.

To make a request, email

Changes to this policy

We may update this policy from time to time. The latest version will be published on this page.